We are a successful, Growing Family business. We are looking for an individual who has vast amounts of domestic upvc Window, door and conservatory experience. We need someone who can bring value and experience to our business and only works to the highest standards. Most of our work is local to Wolverhampton and surrounding areas.
Second in command to the operations director.
Manage the Day to day running of the Installation teams, Surveyors and Service call department.
Ensure that the install teams and surveyors are working at optimum.
Perform meetings with Surveyors and installers.
Manage performance of the above.
Perform surveys and process orders to meet the needs of the business.
Liaise with Suppliers to rectify issues.
Perform site Quality and H and S inspections.
Ensure installation department meets Weekly, Monthly and Annual targets.
Ensure Operational processes are followed.
Ensure Service calls are kept to a minimum.
Investigate and discipline Poor performance.
Manage customer complaints and facilitate resolution.
Training and development of installers and Surveyors.
Will have Surveying knowledge and experience.
Will have installation Knowledge and experience.
Will be able to manage employees.
Will be able to manage customers and their expectations.
Will be able to manage conflict.
Will be able to develop and grow the company.
Will be all-round good with people and able to get the best out of individuals.
Will be malleable and willing to work to Companies practices, culture and Ethos.
Will be Firm but Fair.
Will have good inter personal skills.
£30,000 PA plus £400 per month Target bonus. plus van. Directly employed