We are recruiting for a Sales Administrator to join a well-established family owned glass and glazing company based in Oxfordshire.
As Administrator for our client you will be a vital link between customers, the company’s installation teams and their suppliers ensuring that each stage of the process runs efficiently. The company is a manufacturer of high specification glazing products and due to continued expansion they now need an additional Administrator to work from their Head Office in Banbury. Your role will be to liaise with customers on the dates and logistics of their installation, help assign the necessary resources to ensure that this takes places correctly and deal with suppliers on ancillary items taking into account lead times to make sure their installers have all the necessary elements to complete the work effectively and safely. You will be making sure that all the necessary paperwork is in place, all parties have been communicated with and are aware of what’s happening and that site logistics are planned to minimise disruption and maximise the customer’s experience. You will be using the company’s Computer System Admin base to complete actions and will be co-ordinating stakeholders over the phone, making sure that all elements are recorded accurately. The role reports into the Customer Care Manager.
The successful candidate will need to have a knowledge of double glazing products and should be able to interpret survey forms to ensure that all elements of a customer’s installation have been identified and planned in advance. You will need to be a problem solver with excellent communication skills and be able to operate computer software systems effectively. Above all, you will need to be a good organiser who can prioritise tasks and complete them. For more information, or to apply for this role please contact Martyn on 01543 897800 quoting reference MM1176.