• Full Time
  • Exeter

Website AspectWindows Aspect Windows (Western) Ltd

Devon's glazing experts

Our Company:
Our team at Aspect Windows work with architects, developers and homeowners to transform homes and businesses by providing high quality glazing products, tailored to their needs and professionally installed. With a vast knowledge and experience gained over 40 years, we have become the first choice for bespoke glazing projects in Devon and Cornwall. For more information please visit our website: https://www.aspect-windows.com/

The role:
The role holder will act as our Installations Manager’s right-hand person to ensure that our installations stay on schedule whilst also ensuring we achieve high standards of quality workmanship and customer service.

A typical day will include helping to ensure that the installations teams have everything they need for the day; conducting pre-installation site visits to ensure that the site is safe and ready for install; and post-installation site visits to ensure that our standards of workmanship and customer satisfaction are achieved on every job.

This role is the lynchpin between installers, installation manager, customers and the coordinators back in head office so continuous liaison with all stakeholders is an important part of the day. A combination of site visits and assessments of our electronic installation reports provided by our installation teams at the end of every day will enable you to identify any issues that could affect safety, scheduling or quality and inform the Installations Manager for resolution. You’ll also need to liaise with our purchasing and installations coordinators to arrange any after sales care or rescheduling and keep our customers updated on your commitments to them.

The role holder will also take responsibility for inspecting our fleet of vehicles to ensure that they are safe and project a good impression to potential customers and generally assisting to ensure installations projects run smoothly.

We are the only Ultraline installer in the South West, an Origin Premium Partner and approved registered distributors for high quality names such as Reynaers, AluK, Internorm, Solarlux and RK Doors. We are committed to providing the role holder with training in the installation of these products to further their knowledge and skills in high quality aluminium glazing so that they are able to overcome any issues that can arise in the complex and large installation projects that we are renowned for handling for our customers.

Our ideal candidate:
We’re looking for someone who has the practical skills and experience of working with aluminium windows and doors to know what is required to achieve a high-quality and safe installation.

You’ll also need the organisational, communication and ICT skills to effectively communicate with all stakeholders to raise and resolve any issues that could impact on quality, safety or schedules and ultimately do everything you can to provide a reassuring and high-quality experience for our customers.

You’ll need to enjoy and have an aptitude for quickly developing a good rapport with a diverse range of people and backgrounds. An aptitude for problem-solving, numbers and detail are also essential along with thriving on the sense of pride that comes from being part of an installation that runs smoothly and an installation department that continually looks to learn and improve with every project.

We are open to the level of experience that a potential employee may bring, which is why we’ve kept our salary range broad to be able to consider someone with the raw attributes to learn quickly despite less practical experience on the job or a more seasoned person who has the skills and experience to hit the ground running.

In general, we value people who are proactive, self-accountable, focus on solutions not problems and have a continuous desire to learn, grow and improve themselves and their roles. We want our team to be happy so that our customers get the best possible experience they can have. We’d love to hear from you if you think you’d fit in with our team

Salary: £28,000 – £38,000 per annum (depending on skills and experience) + company vehicle + mobile phone + ipad + uniform all provided

Hours: Full-time, Monday to Friday.

To apply:
To apply please send us your CV with a covering letter to highlight your suitability for the role.
For more detailed information on the role and the attributes of our ideal candidate please visit our jobs page for the job description and person specification: https://www.aspect-windows.com/about-us/careers/installations-supervisor/

To apply for this job please visit www.aspect-windows.com.