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Quite simply, September was a stunner of a month! One week in September we signed up a months worth of work in one week, and the rest of the month remained brisk too.
Lead levels have been fantastic over the last four weeks, conversion rates have been hitting 2-in-3, but the best thing is that the contracts have been for very good order values. Full houses of windows and doors, conservatories and full house roofline.
The feedback from customers goes some way to explain why we’ve had such a positive period. Rather than them saying it because of the VAT and Spending Review on the 20th, they’ve said that it’s because of the product, customer service and reputation. Just goes to show that even if you are a bit more than your competitors, a good product and customer service goes some way to justify a higher price.
Lead levels have been fantastic over the last four weeks, conversion rates have been hitting 2-in-3, but the best thing is that the contracts have been for very good order values. Full houses of windows and doors, conservatories and full house roofline.
The feedback from customers goes some way to explain why we’ve had such a positive period. Rather than them saying it because of the VAT and Spending Review on the 20th, they’ve said that it’s because of the product, customer service and reputation. Just goes to show that even if you are a bit more than your competitors, a good product and customer service goes some way to justify a higher price.
>Exactly how much did you sell?
>Do you expect me to tell you lol. Put it this way we had one of our best weeks this month. But I'm telling you no figures…sorry!
>Good to hear you had a good month – if you don;t mind me asking, was much of this conservatories or mainly windows/doors?
>It was mostly windows and doors, although I think there were a couple of conservatories in the mix there too!