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Fife-based home improvements firm expands into Scotland’s social housing sector following sustained growth in demand
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Investment creates 150 new jobs as CR Smith delivers major programmes for councils and housing associations
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Company positions itself as a long-term partner in modernising Scotland’s social housing stock
The Fife-based company, widely recognised for its long-standing reputation for supplying high-quality windows and doors to private homeowners, has successfully broadened its focus to include public sector projects. Building on its established trade and commercial operations, CR Smith has taken a strategic and carefully phased approach to entering the social housing market.
Leveraging its extensive industry expertise and high standards in both operational delivery and customer service, the company has significantly scaled up its capabilities. This expansion has led to the creation of 150 new roles across the business, strengthening its capacity to meet the complex and evolving demands of the sector.
CR Smith is now delivering replacement window programmes for a wide range of public sector clients. These include Fife Council, the City of Edinburgh Council, East Lothian Council, West Lothian Council, and Dundee City Council, in addition to partnerships with more than a dozen housing associations.
Earlier this year, the company sponsored the CIH Scotland Housing Festival at the SEC to highlight the importance of advanced window design, precision manufacturing and efficient on-site delivery in helping the sector meet increasing expectations around quality, sustainability and professional standards.
With continued investment in people, processes and innovation, CR Smith is positioning itself as a key delivery partner in Scotland’s ongoing drive to improve and modernise its social housing stock.
CR Smith has been a prominent name in Scottish homes for more than five decades, developing a reputation built on product quality, skilled installation teams and consistently high service standards.
The company says what truly differentiates it is its focus on people and service. CR Smith emphasises that the experience its customers receive is central to everything it does. It is this principle that has guided its approach to all markets and all householders over those 50 years.
CR Smith believes everybody from private homeowners to social tenants, and housing associations to house builders, deserves clarity, care and respect, and delivering that consistently is fundamental to the brand.
CR Smith has also shown that its collaborative approach supports long‑term value for Housing Associations and Local Authorities. This includes providing greater certainty in planning and budgeting, helping social landlords manage programmes with confidence. Moreover, its design and manufacturing expertise ensure quality, performance, and durability, exceeding expectations, pushing up standards, and reducing ongoing maintenance costs.
In addition, CR Smith says that working side by side with Local Authorities and Housing Associations creates opportunities to enhance community benefits, aligning with landlords on shared social value objectives such as local employment, skills development and community investment. The company believes this approach brings certainty, consistency and innovation, supports the sharing of best practice, and ultimately leads to improved outcomes for tenants and communities.
The firm believes these values, combined with its established technical capability and service-led culture, will underpin its position as a major, long‑term partner to the public sector, matching its long‑held position as a market leader in the private sector.
Gerard Eadie CBE, Chairman of CR Smith, said: “It has been a carefully considered journey to ensure that we bring the same exceptional standards we are well known for in the private sector to the social housing sector. We have invested heavily to ensure that we can deliver the quality, scale, and reliability Councils and Housing Associations require. It is important to us to exceed expectations, and we do this by focusing on the details – doing things right – while upholding the values of customer service that have defined our brand for more than 50 years.”
Danny McArthur, Director of Commercial at CR Smith, said: “Our focus has been to bring the full strength of CR Smith into social housing – our people, our products and our service culture. Central to that is the customer experience, ensuring every householder receives professional care and respect. Equally important are the working relationships we build with our clients. Our growing client list shows the demand for a supplier committed to both.”
For more information on CR Smith, visit crsmith.co.uk.
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