Company: Eurocell PLC

Job Position: Trade Counter Sales Assistant – Darlington

Job Description:

Eurocell PLC are a dynamic manufacturer, distributor, and recycler of building products, and we serve the nation via our network of over 200 retail branches across the UK. We know that our people are our greatest asset, and we are delighted to be growing our team further as we have a requirement for a Trade Counter Sales Assistant to join our busy team in our Darlington branch.

Our Trade Counter Sales Assistant roles are pivotal positions within our branch network, as they are often the first point of contact for our valued customers. The role is busy and varied, and every day can be different.

There are 3 elements to the Trade Counter Sales Assistant role:

First point of contact – face to face Customer Service
Driving – delivering products to customers – 3.5t flatbed
Warehousing – pick and prepare orders, checking stock, goods in and despatch

This would suit a professional Trade Counter Sales Assistant with excellent customer care, solid local knowledge and somebody looking to grow into the role and the business as we offer a structured career path and progression.


Monday-Friday 0800-1700

Rotating Saturdays (4 hours)


Meeting and greeting customers into store and at the trade counter
Dealing with face to face, telephone and email enquiries
Providing sales and technical support on products for customers
Providing verbal and email quotes for customers
Providing customers with information such as stock availability, pricing and lead times
Obtaining stock for customer orders
Processing relevant paperwork
Stock management with a high degree of accuracy
Daily warehouse duties
Complete system transactions for dispatch of stock, goods in, receiving and stock locations
Picking, loading, delivering and unloading goods at customer sites within the local area
Ensuring vehicles are maintained and kept clean
Checking and recording delivery paperwork
Building and maintaining good working relationships with your team and customers
Working with the Sales Manager in regards to opening new trade accounts


A full and valid driving license is essential
Experience of a similar role in a trade or retail environment
Excellent customer service skills
Good organisational skills
Reliability, good time keeping and attendance
A high level of self-motivation
Ability to communicate at all levels professionally
Smart Appearance
Ability to work under pressure
Driven to achieve high standards


You will be rewarded with a very competitive basic salary and an excellent bonus scheme
A solid career pathway and structured progression
Employee discount on Eurocell products
Life Assurance
Pension Plan
Discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel)
Shares – the option to join a share save scheme and share in the company success
A blend of training, including e-learning and on the job training to help your career development

About Eurocell

A stock market listed PLC and winner of the National Recycling Award for Manufacturer of the Year 2018. With over 200 UK branches nationwide, we are successful, ambitious, expanding and looking for great team players to grow with us.

Strictly No Recruitment Agencies.

Vacancy: full time

Email address:

Phone: 01773 842100

Vacancy time limit: 8th Feb 2020