When you drill into bricks, dust will be created. A professional installation team will clean up as best as they can before they leave. They can’t spend six hours cleaning, but a good scrub around is only good manners.
Sometimes however I think home owners believe that once the installation is done, fitters are then their personal cleaners. There’s a limit, and home owners have to be realistic when they’re having home improvement work done.
Use of the loo
We had a customer ring to tell us the other day that they weren’t to use their loo while we were there. Not a phone call we get often. So we best give our lads some advice and to evacuate their bowls before they get on site.
It irritates me a little when we get calls like this. Installers are working in a person’s home, doing a hard job in quite often inclement weather. The least someone can do is to let them use their bathroom facilities…as long as the fitters flush!
What are you going to do about the blinds?
Very much like the kitchen tiles, blinds are products that window companies haven’t installed. Yet, so many home owners ask window companies to take them down and put them up.
Understandably, many companies don’t want to touch them. What if they take them down and a bracket breaks? It’s not their product, but some home owners would hold them responsible for putting it right, at the cost of the company and not them of course. So many companies, including ours, will ask customers to take things like blinds, ornaments and anything else in the path of the window to be removed prior to us coming.
Those sorts of items are their possessions and not ours, it’s not up to us to look after their things.
These are just a few things that I know from personal experience will irritate installation companies. They seem relatively small gripes on the scale of things, but they’re regular. And it’s these day in day out gripes which we could probably all do without.
Please feel free to add any more of your own via the comments section below!
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