In what is a ray of good news for homeowners who had been left in a very uncertain position by the demise of Safestyle UK, it has been announced that Anglian Home Improvements, trading as Anglian Windows, has bought the order book from the collapsed company as well as some other assets.

Here is the statement in full from Anglian:

The joint administrators of H.P.A.S Limited, previously trading as Safestyle UK (“the Company”), have reached an agreement to sell the Company’s order book, as well as certain other assets, to Anglian Home Improvements ( trading as Anglian Windows Ltd).

While the terms of the agreement are finalised and any legal requirements are fulfilled, the joint administrators have entered into a sub-contractor arrangement that will enable customer orders to be fulfilled by Anglian Home Improvements. This will ensure all Safestyle UK customers impacted by the Company’s insolvency will have the opportunity to have their home improvement projects carried out in full.

Rick Harrison and Will Wright from Interpath Advisory were appointed joint administrators to H.P.A.S Limited, trading as Safestyle UK, Style Group Holdings Limited and Style Group UK Limited (together “the Group”) on 30 October 2023.

Following the Group entering into insolvency, customers were advised that orders would not be fulfilled by the Company in administration, and that the joint administrators were exploring the possibility of selling certain business and assets to a third party.

The interim sub-contract agreement with Anglian Home Improvements  will enable Safestyle UK customers to arrange completion or fulfilment of their orders by Anglian. This includes those customers who were mid-way through the installation process, as well as customers who had booked an installation with Safestyle UK.

Rick Harrison, joint administrator of H.P.A.S Limited and managing director at Interpath Advisory, said: “We understand the uncertainty felt by customers following Safestyle UK falling into administration last week. We’re therefore pleased to have reached this agreement with Anglian Home Improvements which gives Safestyle UK customers the certainty and peace of mind that their home improvement projects can now be completed by Anglian.

Peter Mottershead, executive chairman of Anglian Home Improvements, said: “We were keen to support in what we know is a very difficult situation, and so hope that this will go some way towards alleviating the concern and burden on those Safestyle UK customers who have been impacted. Our customer service teams will be making contact with customers in the coming days and weeks to arrange completion of orders, prioritising those who were part-way through the installation process. I can also confirm that Anglian will honour the terms of the contract, including the price, that had previously been agreed with each customer.”

Guidance for Customers

Anglian Home Improvements will make contact with all Safestyle customers in the coming days and weeks to confirm details of their order and to arrange completion or fulfilment of the order.

Anglian will prioritise the small group of customers that are already part way through the installation process, thus ensuring all properties are left safe and secure. They will then contact customers who booked an installation.

For urgent queries, customers are advised to contact Anglian Home Improvements via 0800 083 0107 or safestylecustomers@Angliangroup.com.

This means that customers that were waiting on installations to either start or be completed will see that work finished. After what has been a terrible period for the business and the customers involved, this is certainly a positive ending to a sad story.

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