This is a sponsored article by Purplex

With so much confusion over the trustworthiness of the double glazing industry in recent years, it’s understandable that homeowners can feel concerned when choosing a home improvement company. Here are some of the best ways a credible company can rise above the rest.

Happy customers

Some companies receive much of their work through customer recommendations and this is a great situation to be in. Having satisfied customers who are more than happy to talk about their impressive new extension or your fast and efficient service makes life a lot easier. Offering reliable customer service and great products is obviously the basic requirements but you want your customers to rave about you. Ensure any issues have been ironed out to leave a 100% satisfied customer. Many people will often only write a review when they’ve had a bad experience. Let customers know you use a reviews site and encourage them to leave one as well as recommending you to family and friends.


Being fully accredited by all the relevant glazing boards and associations will help homeowners know you are trustworthy. Insurance backed guarantees will also put their mind at rest that their money is safe. The DGCOS offers deposit protection, guarantees, free mediation, independent inspections as well as full vetting of companies that join the scheme. Products that offer the desired Secured By Design accreditation are more sought after by homeowners as ensure they are getting the highest performing products. This police initiative ensures exceptional levels of residential security.

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Age isn’t everything but, in some cases, it can help. If a company has been trading for many years, they will be seen as more reputable. This is because they will have built up many years of experience installing windows, doors and conservatories. The team will be able to advise on trends and styles that suit particular homes and neighbourhoods.

Make the most of your showroom

Having a showroom where potential customers can see your product range in person as well as talk to your team is a vital tool. Having a physical presence solidifies your credibility and allows customers to get in front of your sales team. Many like to ‘try before they buy’ so being able to see a new conservatory or your window colours will help them make a decision.

High quality products and suppliers

Chase Windows are a reliable and well-established double glazing and home improvement company based in Hoddesdon. Serving London, Hertfordshire and Essex since 2002, they are DGCOS accredited. Give them a call on 020 8366 6500 or visit their site

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