All of us with an opinion have made their opinions known, and most of those have been negative ones. It’s too expensive. It’s a gimmick. It’s another unnecessary governing body. It will hardly be put to use. It creates an even more negative impression of the double glazing industry by creating the image that the industry as a whole is rotten. It’s purely for profit.
Those are some of the reasons why most people believe the idea is flawed, most of which I agree with. But this is where I want to leave it. We won’t be joining the scheme I don’t think, I won’t be writing about the subject again (unless I’m forced to!). If content about the scheme keeps getting published then I fear we will be travelling on the same roundabout for a while, and it’s something not worth spending the time and energy doing so.
>You obviously dont know what you are talking about and have not done your research. Its easy to knock things when you dont know or understand about them. For some reason you appear to be a mini-me clone of the Glover brothers. There are a few people who on RCG and Glasstalk who have vested interests in the status quo and want to rubbish dgcos before it gets off the ground and a few lemmings who blindly follow. There are many more who are taking a more considered approach and seeing how things go. In the short term quite a… Read more »
>Right then consumer champion, your confident that this is the best thing since sliced bread, so say on here how much it costs to join, and don't go saying we chould have a chat and hide it away from here, tell us how much it costs.
Your another logo in an industry that doesn't need any more!
>I am really unwilling to get involved in this debate as I too have tired of it and to be honest am being fairly open minded about the whole thing, some things work for some, others work for the rest. So am happy on my perch in the middle of the fence. One thing I am finding increasingly distasteful is the unnecessary and personal derogatory jibes. Is there really any need to behave in this manner? We are supposed to be professionals folks keep it together. Conservatory Girl.
>Consumer Champion Firstly, I speak independently of my brother, although clearly we've both come to a similar conclusion in relation to the DGCOS. DGB has obviously weighed up the arguments for and against and reached his own conclusion. Indeed, most of the intelligent, well-informed members of our industry are deeply suspicious of this organisation on so many levels. Most choose to remain anonymous and privately express their concerns. As you are so well informed, maybe you can explain how the 'ombudsman' can be impartial and independent when he is a company director of a related ombudsman scheme – one which… Read more »
>I'd be more interested in a Double Glazing Industry Champion than a Consumer Champion, consumers have enough rights, we dont!
>Ooooh David, I'm right with you on that, we should set one up!!! We've had some hurrendous experiences with lunatic customers they make me so cross especially as we bend over backwards for them. Some people shouldn't be allowed to by stuff.
>I volunteer myself to be the face of that scheme, I would comeout of anonymity for that! I'm better looking than Nick Ross too lol!
>For what it's worth, the DGCOS protects installers as well as consumers when it comes to arbitration. As I understand it, either the customer or the installer can put a job into arbitration when there's a dispute. Once the ombudsman has inspected the job and come down on one side, his decision is legally binding, and the DGCOS will back it up in the courts. So, if the ombudsman decides that the installer is correct, the customer must pay. If they don't the DGCOS will take them to court, while paying the installer out of their slush fund. Of course,… Read more »