Ink On Scrappy Bits Of Paper
As I my usual dedication to customer service, I went [...]
There Is No Place For Hard Sell In A Modern Fenestration Industry
In the 8 years I have worked in this dynamic [...]
A Salesman That Doesn’t Want To Sell
We went to go car shopping earlier on today. Sophie [...]
What Do Installers Look For In A Manufacturer?
Over the Christmas period I was asked privately by someone [...]
Online Portal For Problem Reporting
The discussions online lately have been about recent problems both [...]
It’s Not The Problems, It’s How You Solve Them!
There's no point pretending we are all perfect in business. [...]
Think Like A Customer
There are lots of very clever technical and business people [...]
How To Deal With Problem Clients
I think most will confirm that the majority of their [...]
First Impressions Count
We live in a vein world. We're judging each other [...]
Dodgy Transport
Continuing on the transport theme, it was something I saw [...]
Going The Extra Mile
While I was in New York, we visited a district [...]
Little Added Touches
Back in October my dad got rid of his ageing [...]
Customer Communication
Are you all sitting comfortably? I am about to tell [...]
Less Discounts, More Honesty
I had two leads on Monday. One was for one [...]
Customers Should Know The Supply Chain
Ever get customers ringing you up complaining about a defect [...]
On Time, In Full
I think one area of focus that has had little [...]