Asbestos Story Update
You may have seen the other day that I reported [...]
Turning Down Work
Turning down work. It's not something we do all that [...]
The Importance Of A Signature
Despite a very positive start to business this year for [...]
Defending Yourself
Most of you reading this will be part of the [...]
“I Thought You Were Joking!”
I've not told you all a little story for a [...]
We Are Here For The Customers, Not The Other Way Round
I received a worrying comment earlier on, and I am [...]
Get Your Contracts Right!
I cannot stress enough how important it is to get [...]
Little Added Touches
Back in October my dad got rid of his ageing [...]
Customer Communication
Are you all sitting comfortably? I am about to tell [...]
The People You Meet
I often complain about the way some customers treat us. [...]
Meddling Kids!
This is probably one of the most annoying things I [...]
>When Is Something Free Not Free?
>I received this email the other day, the sender has asked [...]
>To Post Or Not To Post?
>Some of my most popular posts have been the recent [...]
>Quality Counts Story Part 5
>It's been a few weeks since the last update, but [...]
>Quality Counts Story Part 4
>Below is the fourth part of the Quality Counts story: [...]
>Quality Counts Story Part 3
>I now have the third part of the ongoing story [...]