>
I’ve begun to ask the question; whether there should be a loose set of rules or guide lines as to how double glazing salesmen and double glazing companies should be dealing with clients, especially for the larger companies out there.
Is it right to stay until 11:30pm in a customer’s house when they don’t want you there?!
We’ve heard yet another horror story connected with Safestyle UK. These potential customers had rung Safestyle to book an appointment for one of their representatives to organise a quotation for replacement windows and doors to the whole house. After ringing in the morning and not being given any sort of time, just ‘we’ll be round sometime today’, two salesmen turned up at 8:30pm. After doing the usual Safestyle hard-sell for 3 hours, and starting at the usual sky-high price to come right back down again, they eventually left at 11:30pm. From all reports, the clients weren’t very happy at all. A lost evening, feeling trapped in their own home, pressured and highly uncomfortable.
How any company, never mind a double glazing, thinks it’s OK to have business practices like these is beyond me, especially now when the economic situation demands that customers be treat as any company’s most valuable asset.
Is it right to stay until 11:30pm in a customer’s house when they don’t want you there?!
We’ve heard yet another horror story connected with Safestyle UK. These potential customers had rung Safestyle to book an appointment for one of their representatives to organise a quotation for replacement windows and doors to the whole house. After ringing in the morning and not being given any sort of time, just ‘we’ll be round sometime today’, two salesmen turned up at 8:30pm. After doing the usual Safestyle hard-sell for 3 hours, and starting at the usual sky-high price to come right back down again, they eventually left at 11:30pm. From all reports, the clients weren’t very happy at all. A lost evening, feeling trapped in their own home, pressured and highly uncomfortable.
How any company, never mind a double glazing, thinks it’s OK to have business practices like these is beyond me, especially now when the economic situation demands that customers be treat as any company’s most valuable asset.
